Past Incidents

Thursday 22nd October 2020

No incidents reported

Wednesday 21st October 2020

No incidents reported

Tuesday 20th October 2020

OpenAir Production A limited number of clients may be experiencing service issues

Engineers have identified a potential fix for an issue preventing some customers from accessing their OpenAir accounts. We are currently working to implement the fix. An update will be provided in an hour or less.

The issue preventing some customers from accessing their OpenAir accounts has been resolved for all impacted customers. A root cause analysis will be published through the normal process. If you are still experiencing issues, please contact Customer Support through your standard method.

Customers still impacted by this issue are working directly with Support to track the resolution.

Engineers are continuing to implement the fix for the issue preventing some customers from accessing their OpenAir accounts.

Engineers continue to implement the fix for the issue preventing some customers from accessing their OpenAir accounts.

Engineers are continuing to implement the fix for the issue preventing some customers from accessing their OpenAir accounts.

Engineers continue to implement the fix for the issue preventing some customers from accessing their OpenAir accounts.